Contacts

Add a contact

Add one person to the CRM by hand. Email is required and is the unique key - if someone with that email already exists, you'll be taken to their record instead.

Name Email * Phone Town / city Postcode LinkedIn profile URL Organisation (the org this person works for) Tags Marketing consent Unknown (not emailable until they opt in) Opted in (they've agreed to receive marketing email) Opted out

Only tick Opted in if this person has actually agreed to receive marketing email - adding someone here is not itself consent.

Import contacts from CSV

First row must be a header. An email column is required; name, phone, town, postcode, tags are optional (common header names are matched automatically). Download a template.

CSV file Add tags to everyone in this import (optional) These contacts have already consented to receive marketing email (e.g. an existing opt-in list). Tick only if true - it marks them as opted-in. Leave unticked to import them as "unknown" (not emailable until they opt in).

Import contacts from Outlook

Reads the people you actually correspond with, from Microsoft's own relevance ranking. No emails are read and no message content is stored. Colleagues on a People's Powerhouse address and automated senders are skipped.

Add tags to everyone in this import (optional)

These contacts import as consent "unknown" - they are a CRM record but cannot be sent a campaign until they opt in themselves.

Edit contact

Tags

Save this filter as a segment

Saves the current search + filters as a named, reusable segment.

Segment name